We have passed ISO certification, and we maintain strict quality control systems to ensure that every unit of our products meets our high standards. Our quality is far higher than CE/FCC/ROHS standards, and each unit of our products is required to pass more than 20 strict quality tests, including aging, smoke suction resistance, voltage and capacity, and drop tests. The level meets the needs of customers in all aspects.

When you cannot puff out anything, it is empty. But the last draw will not taste burnt at all, as our VECEE is consistent from beginning to end.

We recommend charging your product with a VECEE original or authorized USB cable. It will get warmer when charging in the car because the output voltage is higher than the AC adaptor. There is no potential risk for use.

Unplug and plug the pod three times in a row to unlock the vape

Tech Support: Offer tech solutions, training courses, etc

Marketing Support: VECEE official marketing channel support. Retailers’, and sub-distributors’ information is forwarded to the agreed wholesaler.

Products Support: Distributors have priority to have the latest products and marketing

Finical Support: Supply Reasonable balance & credit to wholesale or exclusive distributors.

Please contact VECEE to learn more.

Please inform your email and VECEE will send you the global marketing plan for each season.

Yes, we have a dedicated supervision team to monitor prices through product tracking numbers and only release products to authorized partners. In this way, we can ensure that VECEE product prices are both market-competitive and provide attractive profits for all partners.

We can start with lower MOQ, the price depends on the quantity. Please send inquiries to info@vecee.com for more information.

We have stock in the China factory and global warehouse. Please let us know your location so we can check local stock and delivery times for you.

1-3 working days for samples, 7-15 working days for bulk orders. Custom paper box packaging will take around 7 working days after we confirm the final design.

DHL, UPS, TXT, FedEx, Air Cargo, and so on.

Please check our new Hologram Anti-counterfeit Label on the back of the item package box, Scratch off the silver coating on the product packaging, go to the Verify VECEE Authenticity Code section, and enter your security code to check whether it is an authentic VECEE product.

A. Please send a description of the problem and your order number to info@vecee.com, we have a simple after-sales service program, please see our Returns and Refunds Policy.

b. (Optional) In order to help our engineers analyze and solve problems in subsequent production, please contact VECEE to send it back to our warehouse via cash on delivery.

If the returned product is defective, we will send you a new product (within 7 working days)